SHIPPING & DELIVERY
WHAT IS OUR SHIPPING PROCESS?
Processing can take 1 to 2 business days, and then one of our delivery partners will get the item to you. You’ll get a shipment notification email with a tracking number once your parcel leaves us. Delivery within 2-10 working days once processed.
ORDERS UNDER $45USD | ORDERS $45USD+ |
USD $4.95 | FREE |
CANADA + HAWAII
ORDERS UNDER $50USD | ORDERS $50USD+ |
USD $14.95 | USD $14.95 |
ASIA
DHL Express
ORDERS UNDER $50USD | ORDERS $50USD+ |
USD $9.95 | FREE |
EU + UK
DHL Express
ORDERS UNDER $70USD | ORDERS $70USD+ |
USD $29.95 | USD $19.95 |
I HAVN'T GOT A TRACKING NUMBER?
Your tracking number may be delayed 1 - 2 days from the time that your parcel leaves us. If your tracking number isn’t updating or working at all after that time period, feel free to email us at contact@tidalhair.com
THEFT / STOLEN POLICY
If a customer's parcel is lost or stolen once the courier company has successfully delivered it, Tidal Hair does not cover the cost of the stolen / lost items.